Customized; Optimized Investigative Solutions...

Insurance Investigations Services In Kenya

Fraudulent insurance claims are a growing problem in Kenya. LY Private Investigator Detective Agency acts on behalf of many of the leading household insurance companies to investigate any suspicious and potentially fraudulent claims. We offer a full range of insurance investigations with a 24-hour service, and present our findings in a comprehensive report that is admissible at a court or tribunal.

Insurance Fraud Investigations

Although it may be clear that a fraudulent claim has been submitted, an insurance company needs to obtain hard evidence before they can refuse a payout. Our team of dedicated insurance investigators has a range of skills and experience at carrying out discreet yet thorough investigations, involving a combination of surveillance and intelligence methods.

We use the latest camera and video technology to record the claimants and all footage has the appropriate date and time stamps so it can be used at a court or tribunal if necessary. If we find evidence that the claim is dishonest or fraudulent, we will provide the hard evidence, preventing a false payout and enabling the matter to be dealt with appropriately.

If requested, our experienced staff can also give their impartial and objective opinion on the merits of any specific case.

Types of Investigation

LY Detective Agency Investigations has an outstanding reputation for dealing with fraudulent insurance claims, and we have achieved an exceptional success rate in:

  • Industrial injury claims
  • Accident, sickness and personal injury claims
  • Vehicle accident surveys

We begin each case by taking note of the full case details, and discussing your suspicions with you. We will present the different options available, then carry out the investigations according to your exact specifications.

Sometimes our investigations are carried out covertly, without the knowledge of the claimant. For example, if a claimant is claiming a physical injury but is caught playing football or enjoying rides at an amusement park, simple photographic or video evidence will be sufficient to avoid a payout. However, if necessary we can also visit the claimant and interview them to judge the validity of their claim.